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Great Western Hospital experiencing 'extremely busy' period

The Great Western Hospital is currently extremely busy in the Emergency Department and Urgent Care Centre, with people waiting to be seen facing long waits due to the high volume of people attending.

The Hospital says this is likely to continue for the next few days due to New Year’s Eve and seasonal illnesses.

They're now asking patients to seriously consider if they require Hospital treatment, or if they're better off seeking alternative treatment. 

In a statement, the Hospital have said: 

''Given the pressure we are currently under, patients should consider whether it would be better for them to seek alternative forms of treatment rather than visiting Great Western Hospital. It may be better for patients to call NHS 111 to be directed to the most appropriate form of healthcare. Patients whose condition is very serious or life-threatening should not hesitate to visit the Emergency Department.

Our teams work really hard to see all patients as quickly as possible, but those arriving with less serious injuries and illnesses may face a particularly long wait for treatment due to the number of people attending. We are sorry for any distress caused.

People should use the NHS 111 service if they have an urgent medical problem and are not sure what to do.

The service is free to call and open 24 hours a day, seven days a week. Callers will speak to a fully-trained adviser, who will advise which local service can help and arrange a face-to-face appointment if needed''

Relatives also have an important part to play in helping the Hospital run as smoothly as possible.

If your relative is about to be discharged, please help by making sure they have all their belongings ready and you are there to pick them up, or arrangements have been made for them getting home

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