Swindon Borough Council has began a campaign to explain how potholes are fixed.
It's hoped the two week campaign will encourage motorists to report any they see.
Over recent years potholes have become a major issue for residents, especially following last year’s ‘Beast from the East’ which caused extensive damage to roads across the country, including Swindon.
They say three different methods are used - a temporary fix which lasts just a few weeks, a patch repair which lasts a few years or a full reconstruction which should last decades.
The Council inspects all the major routes across Swindon regularly, but limited resources mean that residential and rural streets can only be checked twice a year.
Last year the Council repaired over 7,500 potholes with just over 900 of those reported by the public.
They say for damage to the road to be considered a pothole, it has to be at least 40 milimetres deep, meanwhile a pothole in the pavement must be 30mm or deeper.
Anything not meeting those standards will just be monitored for further damage.
Following feedback from a campaign last year, the Council say they've been working hard to streamline the reporting process and update the information on their website that helps residents to understand how potholes are repaired.
Councillor Maureen Penny said: “Sometimes it may look like our repairs are poor quality but these repairs will be quick fixes to make roads safe while we organise a proper repair.
"Long term repairs require planning to minimise disruption to road users which we are always conscious of, and our limited budgets mean we have to prioritise our work and can not fix everything quickly.
“I would urge anyone who knows the location of a pothole on any road, cycle path or footpath within the borough to report it to us through our improved online reporting system so we can get out and repair it.”